Retail commerce is quickly moving towards an amalgamation of both offline and online experiences. Today, customers switch seamlessly between physical and digital stores. Customer…
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E-commerce
10 Smart Ways To Win At E-commerce Customer Retention
The e-commerce industry is expanding at a pace that has never been seen before, and we don’t expect it to slow down anytime soon.…
Customer Data Platform
What’s a Customer Data Platform? Everything You Need to Know
A Customer Data Platform (CDP) is a software that gathers and organizes customer information from multiple touchpoints and is utilized by other applications, systems,…
E-commerce
The Importance of Communication for Customers in E-commerce
The world of e-commerce is an ever-changing and evolving one. Whether it be through social media, chatbots, or other means, customers are always looking…