Many e-commerce businesses prioritize getting new customers. However, existing customers are easier to sell to, and retaining only 5% of your customers can increase…
Claron Kinny
Claron is a brand aficionado. He has an unceasing curiosity about what brands do to break through the clutter to stay relevant to their target audience. He also loves to explore how tech can be used to improve customer experiences and consequently, scale-up brands.
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